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Pol-Import owns and operate this Website. This document governs your relationship with Pol-Import. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.


-Access to this Website is permitted on a "as is" basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website

-You are entirely responsible for any and all activities that occur under your Account which is provided to you by Pol-Import. You agree to notify us immediately of any unauthorised use or any other breach of security.

-You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Pol-Import will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

-We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.


We do not hold any of your personal data, details such as account login password, delivery are stored on our secured server. Accordingly, if you have any questions concerning website privacy and data use, we suggest that you contact our support team This email address is being protected from spambots. You need JavaScript enabled to view it.


The intellectual property rights in all software and any content made available to you on or through this Website remains the property of Pol-Import or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Pol-Import and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. All information provided on the Website are the exclusive property of Pol-Import. Any copying, of the same requires the prior written approval of Pol-Import.


By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

-Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.


A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.


Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.


When you purchase online, you have a statutory right to return a Product up to 7 days after your order has been delivered. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you have to return the Product to us and we will organise a refund (excluding delivery cost). If a Product is damaged or faulty please contact us and we will organise a replacement or refund. Any claim cannot be entertained once the order has been signed for, any damage must be specified on the delivery docket and the parcel must be refused.

Returns are accepted by prior arrangement. Please call  +353 874 550 222  to speak to our returns department who will issue you a returns authorization number. Unauthorized returns will be refused. All unused and unwanted goods must be returned within 7 days of receipt. A refund or exchange will be offered provided the returned goods are in "as new" resalable condition with all original packaging and contents. The buyer is always responsible for the safe return of unwanted or faulty goods. Please send all returns recorded delivery with the return authorization number provided by us and a covering letter attached along with proof of purchase. Return Postage is only refundable on faulty/wrongly sent items when this is specifically agreed and confirmed in advance with the Customer Services Department. Tel   +353 874 550 222 Under no circumstances will Pol-Import be held for any fitting/labour charges incurred by the buyer. It is entirely the buyer's responsibility to ensure they have ordered the correct part prior to fitment and the part has been installed correctly by a qualified mechanic/technician. No liability or returns are accepted where buyers attempt to modify or adjust components. A minimum handling fee will be charged for returns of special order items. Please note - Without proof of purchase no refunds will be issued. We require the NAME, USER ID, ITEM NUMBER and ADDRESS of the recipient, also a brief description on the issue of return when necessary. This will enable us to ensure all returns are resolved quickly and efficiently.


We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.


All delivery times are standard working days. Working days are Monday to Friday, excluding weekends and bank holidays. We will endeavour to deliver the products to you in the time specified. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. We will always contact you prior to shipping if there are any delays to the delivery time.
Please note that due to the fact we look for best prices, some items might not be storec locally, in this case we are using a network of suppiers across the whole EU. It means that your item might have to travel few days before reaching your address. 
All orders are dispatched by reputable shipping companies. We make every effort to deliver goods within the estimated timescale. However delays are occasionally inevitable due to unforeseen circumstances. We recommend you do not book your vehicle in for any repairs until you physically have the part to save on any disappointment caused by delays. Pol-Import will be under no liability for any costs on damages or expenses caused by any delays.

Free at collection point - approximately 1-2 working days after purchase.

We deliver across the globe, for current shipping prices please log in to your account. You can also check this page for updated information. In case of queries please contact our support team This email address is being protected from spambots. You need JavaScript enabled to view it.